Privacy Policy —
How Baji Game Handles Your Data

1 Who We Are

Baji game is an online gaming platform operated under a valid gaming licence. Our platform is accessible at baji-game.app and is designed primarily for players in Bangladesh. When this policy refers to "baji game", "we", "us", or "our", it means the company operating the baji game platform.

Baji game acts as the data controller for all personal data collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how baji game handles your data, you can reach our team at [email protected].

2 Data We Collect

Baji game collects personal data that is necessary to provide you with a safe, fair, and functional gaming experience. The categories of data we collect include:

We only collect data that is genuinely necessary for the purposes listed above. Baji game does not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

3 How We Collect Your Data

Baji game collects personal data through the following methods:

• Direct interactions — data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting our support team.
• Automated technologies — data collected automatically when you use the baji game platform, including cookies, server logs, and similar tracking technologies.
• Third-party sources — data received from payment processors (such as bKash and Nagad) when you make a transaction, or from identity verification services used during KYC checks.

All data collection by baji game is conducted transparently and in accordance with this privacy policy. We do not purchase personal data from data brokers or other third-party marketing sources.

4 Why We Use Your Data

Baji game uses your personal data for the following purposes:

• To create and manage your baji game account.
• To verify your identity and age as part of our KYC process.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activity.
• To monitor your gaming activity for responsible gaming purposes and to enforce self-exclusion requests.
• To provide customer support and resolve disputes.
• To send you important account-related communications, such as transaction confirmations and security alerts.
• To improve the baji game platform based on how players use it.
• To comply with our legal and regulatory obligations.

5 Legal Basis for Processing

Baji game processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance — processing necessary to provide you with the baji game service you have signed up for, including account management and payment processing.
• Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
• Legitimate interests — processing necessary for baji game's legitimate business interests, such as fraud prevention, platform security, and service improvement, where those interests are not overridden by your rights.
• Consent — processing based on your explicit consent, such as sending marketing communications. You may withdraw consent at any time.

6 Sharing Your Data

Baji game does not sell your personal data. We share your data only in the following limited circumstances:

• Payment processors — we share financial data with payment service providers such as bKash, Nagad, and Rocket to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
• Identity verification providers — we share identity data with KYC service providers to verify your age and identity as required by our licensing obligations.
• Regulatory authorities — we may be required to share data with government agencies, regulators, or law enforcement bodies where required by law or in response to a valid legal request.
• Fraud prevention services — we may share data with fraud detection and prevention services to protect baji game and its players from fraudulent activity.
• Business transfers — in the event that baji game is acquired by or merged with another company, your personal data may be transferred as part of that transaction. You will be notified of any such transfer.

All third parties with whom baji game shares personal data are required to handle that data securely and in accordance with applicable data protection laws. We do not permit third parties to use your data for their own marketing purposes.

7 Cookies and Tracking Technologies

Baji game uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us recognise you when you return to baji game and remember your preferences.

We use the following types of cookies:

• Essential cookies — required for the baji game platform to function correctly. These cannot be disabled without affecting your ability to use the site.
• Analytics cookies — help us understand how players use baji game so we can improve the platform. Data collected is aggregated and anonymised.
• Preference cookies — remember your settings and preferences, such as your preferred language or display settings.
• Security cookies — used to detect and prevent fraudulent activity and protect your account.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the baji game platform.

8 Data Retention

Baji game retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide, baji game retains account and transaction data for a minimum of five years after account closure to comply with anti-money laundering regulations. Marketing consent records are retained for as long as you remain opted in, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, baji game will securely delete or anonymise it so that it can no longer be associated with you. If deletion is not immediately possible — for example, because data is stored in backup archives — we will isolate the data from further processing until deletion is possible.

9 Your Privacy Rights

As a baji game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected].

Baji game will respond to all valid data rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it. We will not charge a fee for handling your request unless it is manifestly unfounded or excessive.

10 Children's Privacy

Baji game is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use baji game or provide any personal data to us.

If baji game becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on baji game, please contact us at [email protected] so we can investigate and take action promptly.

11 Security Measures

Baji game implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

• 256-bit SSL encryption for all data transmitted between your device and baji game's servers.
• Encrypted storage of sensitive data, including passwords and financial information.
• Strict access controls ensuring only authorised personnel can access personal data.
• Regular security audits and penetration testing of the baji game platform.
• Two-factor authentication options for player accounts.
• Continuous monitoring for suspicious activity and potential security threats.

While baji game takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login details with anyone.

12 Changes to This Privacy Policy

Baji game may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page.

For significant changes that affect how we use your personal data, baji game will notify you directly — either by email or through an in-platform notification — before the changes take effect. Your continued use of baji game after any changes to this policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how baji game is protecting your information. Previous versions of this policy are available on request.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way baji game handles your personal data, please get in touch with our team:

For data rights requests — such as access, rectification, or erasure — please email us with the subject line "Data Rights Request" and include your registered account email address so we can locate your records quickly.